Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device to support security, functionality, analytics,
and user experience.

How We Use Personal Information

Essential Cookies

These are required to operate the Platform:

• session and authentication cookies
• security and fraud prevention cookies
• module navigation cookies

These cannot be disabled.

Analytics & Performance Cookies

Used only with consent.

Includes:

• Google Analytics
• Webflow performance cookies
• error tracking tools

Functionality Cookies

Used to store:

• preferred language
• interface settings
• saved filters or views

Intercom Cookies

Used for:

• live chat
• support interactions
• behavioural triggers (e.g., “Do you need help?” prompts)

Information processed by Intercom is governed by Intercom’s own privacy policy

Advertising Cookies

Vertex Pulse does not use advertising or retargeting cookies.

Managing Cookies

Users may:

• adjust cookie settings via the cookie banner
• revoke consent at any time
• disable cookies via browser settings

Disabling essential cookies may prevent the Platform from functioning.

Updates

This Cookie Policy may be updated periodically.
The “Last Updated” date will reflect the most recent version.